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Cancel/Exchange/Refund


We are carefully checking quality and inspection the products. however, we are responsible for exchange which defective product.

  • Please let me know when you return the item.
  • ※ [MZUU]contact for an email address.
  • [mzuu@naver.com]

  • - For Cancellation

    • You may cancel the order through e-mail application before shipment.

    • If you purchase with non-deposit account,you can cancel order in my homepage by yourself before payment.

    • If you'd like to cancel order for your own will after shipment,buyer has to bear the shipping fee back and forth.

    - For return and replacement

    • If you need to exchange/return goods,please contact us via email or board for application within 7 business days after arrived the product.
    • Under the condition of inappropriate size,you can exchange when stock is available.
    • Exchange/refund caused by a change of buyer's will,we may charge you handling fee and buyer is responsible for shipping fee back and forth.
    • As soon as your application is confirmed,we will inform you corresponding cost.
    • If the product is defective or incorrectly delivered, the seller will bear the shipping costs.

    ※ In addition, exchange/return is carried out as per terms&policy.

    - Case of impossible return

    • Customized products cannot be exchanged or returned.

    • All the items must be unworn and in same condition it was received

    • Products that are scratched or damaged by the customer cannot be exchanged or returned.

    • You must return the product as you received it.

    • If the return deadline has passed, it cannot be processed.




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