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Cancel/Exchange/Refund


We are carefully checking quality and inspection the products. however, we are responsible for exchange which defective product.

  • Please let me know when you return the item.
  • ※ [MZUU]contact for an email address.
  • [mzuu@naver.com]

  • - For Cancellation

    • You may cancel the order through e-mail application before shipment.
    • If you purchase with non-deposit account,you can cancel order in my homepage by yourself before payment.
    • If you'd like to cancel order for your own will after shipment,buyer has to bear the shipping fee back and forth.
    - For return and replacement
    • If you need to exchange/return goods,please contact us via email or board for application within 7 business days after arrived the product.
    • Under the condition of inappropriate size,you can exchange when stock is available.
    • Exchange/refund caused by a change of buyer's will,we may charge you handling fee and buyer is responsible for shipping fee back and forth.
    • As soon as your application is confirmed,we will inform you corresponding cost.
    • Seller is responsible for shipping fee if product is not described as advertisement,defective goods,shipped incorrectly item.
    ※ In addition, exchange/return is carried out as per terms&policy.
    - Case of impossible return
    • non-defective, shipped correctly item
    • Doesn’t have any reason for return
    • customer tear off the tag, label and price from the product.
    • All the items must be unworn and in same condition it was received
    • Any scratch and damage by customer
    • Products must be returned in the original box or packing
    • If you have not follow the return schedule
    • For same categories goods,please copy the original item or damaged package




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